Job title: Store Manager
Job type: Permanent
Emp type: Full-time
Location: Rama 2, Bangkok
Industry:
  • Home Decoration/Furniture
Expertise:
  • Customer Services
  • Sales/ Business Development
Skills:
  • customer experience
  • customer service
  • management skill
  • store management
Salary type: Monthly
Salary: Negotiable
Job published: 2019-01-11
Job ID: 74536
Contact name: Patcharapatch Puchivattanapong

Job Description

Responsibilities:

  • Implementing strategy relating to customer experience and providing good services to customers.
  • Directing and supervising retail staff across several retail outlets to ensure they meet set objectives.
  • Providing training to retail employees to develop their skills and enhance their job performance.
  • Ensuring compliance with company policies and procedures.
  • Providing solutions that address performance issues in a timely and effective manner.
  • Mentoring and motivating sales staff to put in their best effort in order to achieve financial goals and make customer impressed with their services.
  • Analysing customer’s data and providing the best way to achieve good experiences for customers.
  • Developing and implementing budgets and plans for retail operations.
  • Ensuring the availability of merchandise and services by approving contracts and maintaining inventory.
  • Developing policies for the merchandising of goods in retail stores.
  • Monitoring inventory levels to determine the need for stock supply at each retail outlet.
  • Maintaining detailed records concerning defective goods and returned goods to vendors and providing follow-up to obtain replacements or credits.
  • Evaluating operational and financial records to determine sales performance of a retail store.

Qualifications:

  • Thai nationality, aged 30 to 40 years old.
  • Bachelor's Degree or higher in Business Administration or a related discipline.
  • At least 4 years of experience in a Store Manager or related position, and experience in retail is a must.
  • Experience in customer experience management.
  • Good interpersonal, leadership and communication skills.
  • An active and fast learning person.
  • Good command of English.